MediDrive Provider Network: Health First Colorado
Join the MediDrive Colorado network
Enroll in our Transportation Provider Network to deliver Non-Emergency Medical Transportation (NEMT) services to Health First Colorado members across all 64 counties.
- Gain access to consistent volume of NEMT requests
- Reduce empty miles with route optimization
- Enjoy recurring, predictable payments
24/7
dispatch support
Dedicated
driver app
Bi-Weekly
payouts
Important enrollment notice
Please note that The Department of Health Care Policy and Financing (HCPF) has temporarily paused new NEMT provider enrollments in Colorado until September 30, 2026. However, existing NEMT providers already registered with HCPF are eligible to join MediDrive’s Colorado network.
Benefits from partnering with MediDrive
Join our network
Get steady ride volume
As a part of our network, your business has access to a consistent number of rides from Health First Colorado Medicaid members. This can help you scale your transportation services in metropolitan hubs like Colorado Springs, Denver, and Pueblo.
Scale your business
Grow your operations and optimize your fleet utilization without the added stress or overhead of finding your own clients. We handle the centralized demand coordination for you.
Leverage AI-assisted tools
Our platform includes real-time route optimization, predictive scheduling, and dynamic fleet reallocation tools to help drivers be more efficient.
Retain your independence
We don’t require transportation exclusivity. You can join the MediDrive network while continuing to provide independent transportation services for your existing Colorado clients.
Credential requirements for Colorado NEMT partners
To maintain the safety of our members and the integrity of our network, all transportation providers we partner with must successfully complete a thorough credentialing process for their drivers and vehicles before receiving trip assignments.
Driver Requirements
Current Driver's LicenseOIG CheckGSA/SAM CheckCurrent Drug ScreenNational Criminal Background CheckNational Sex Offender CheckMotor Vehicle ReportTraining (PASS, Wheelchair Securement, Defensive Driving)First Aid/CPR/AEDWorkers’ CompFingerprint VerificationVehicle Requirements
General Liability CoverageAuto Liability CoverageVehicle RegistrationVehicle InspectionBusiness Requirements
W9 Tax FormState Medicaid IDNational Provider Identifier (NPI)Insurance requirements for NEMT providers
Providers must keep required automobile liability insurance.
Provider agency minimums:
- Bodily injury: $300,000 per person / $600,000 per accident
- Property damage: $50,000
Drivers using personal vehicles must also keep:
- Bodily injury: $25,000 per person / $50,000 per accident
- Property damage: $15,000
The insurance carrier must have no less than an A-rating.
Rule reference: 10 CCR 2505-10 8.014.3.b.6.e
Standards we expect from our network
Medical transportation plays a vital role in preventive healthcare, a service everyone deserves. To ensure Health First Colorado Medicaid members receive safe, reliable, and dignified care, we ask our partners to uphold these standards:
Prioritize safety & privacy
Maintain the fleet working at the highest standards. Ensure all vehicle recording devices, safety restraints, and GPS components are operational during every trip.
Maintain punctuality
Many passengers are traveling to time-sensitive treatments like dialysis or chemotherapy. Drivers are expected to arrive within the scheduled pickup window so as not to disrupt a patient’s medical appointment.
Honor accepted rides
Once a trip is accepted, you are expected to execute it completely. In case of unforeseen circumstances that prevent this from happening, drivers need to notify our dispatch team immediately so a replacement vehicle can be arranged.
Report incidents immediately
Any concerning on-road incident, accident, or safety complaint has to be formally reported and documented, so our team can protect both you and the member when needed.
Treat members with dignity
Every person deserves to be treated with respect and compassion. Drivers have to be willing to offer verbal directions and door-to-door assistance to accommodate passengers with limited mobility.
Frequently asked questions
24/7 support for partners
We have a dedicated Colorado Provider Relations team available around the clock to support you when needed.
720-844-9615Ready to help 24/7