Health First Colorado × MediDrive
Join Our Colorado Transportation Provider Network
Partner with MediDrive to serve Health First Colorado Medicaid members with safe, reliable non-emergency medical transportation across Adams, Arapahoe, Boulder, Denver, and surrounding counties.
Credentialing Requirements
All providers must meet these standards to join and maintain active status in the MediDrive Colorado network.
Company Requirements
Business registration and program enrollment
5 requirements →
Vehicle Requirements
Fleet standards and equipment specifications
7 requirements →
Insurance Requirements
Coverage minimums and policy requirements
6 requirements →
Driver Requirements
Qualifications, licensing, and background standards
9 requirements →
Vehicle Inspection
19-point inspection program and ongoing monitoring
6 requirements →
Rates & Service Areas
Negotiated rates by trip type and county coverage
7 requirements →
Detailed Requirements
Expand each category to review full requirements. All items are mandatory unless otherwise noted.
Application Process
Four steps from application to your first trip assignment
Enroll & Register
Enroll in Health First Colorado interChange and submit your provider application to MediDrive.
- Obtain active NPI number
- Enroll in interChange (HCPF)
- Submit MediDrive provider application
- Provide business license and entity documents
Submit Documentation & Training
Upload all required documentation and complete mandatory training for all drivers.
- Insurance certificates with MediDrive as additional insured
- Driver background checks and motor vehicle records
- HIPAA compliance certification
- Defensive driving and wheelchair securement training
Vehicle Inspection
Schedule and pass the 19-point vehicle safety inspection at an approved MediDrive inspection site.
- Schedule inspection via provider portal
- Pass 19-point safety checklist
- GPS/AVL device verified and activated
- ADA equipment inspection (wheelchair vehicles)
Approval & Activation
MediDrive reviews your full application. Upon approval you are activated and can begin accepting trips.
- Credentialing review (typically 5–7 business days)
- Rate schedule confirmation
- Provider portal access granted
- Begin receiving trip assignments
Ready to Join the MediDrive Network?
Apply today and start serving Health First Colorado members in your community. Our provider relations team will guide you through every step.
Provider Standards & Responsibilities
Maintaining high standards ensures the best experience for Health First Colorado members.
Safety First
Safe vehicle operation, proper maintenance, and passenger securement at all times.
Timeliness
Arrive within the scheduled pickup window. Members depend on you for medical appointments.
Trip Completion
Complete all assigned trips. Report any issues immediately through the dispatch system.
Incident Reporting
Report all incidents, accidents, and complaints within 24 hours per protocol.
Customer Service
Treat every member with dignity and respect. Assist with mobility needs as required.
Provider Support
Our provider relations team is here to help you through every step.
Vehicle Inspections
Schedule via provider portal
Online scheduling available
Annual Re-credentialing
All providers must complete the re-credentialing process annually to maintain active status in the MediDrive network. Re-credentialing ensures continued compliance with Health First Colorado standards and keeps member safety at the forefront.
- Updated insurance certificates
- Vehicle re-inspection (19-point)
- Training renewal completion
- Background check renewal
Deadline reminder: Re-credentialing documents must be submitted at least 30 days before your annual renewal date to avoid any lapse in active provider status.
The Drive to Better Health