The Most Advanced NEMT Platform Ever Built
100+ engineers. 7 products. Millions of rides optimized by machine learning, real-time data, and purpose-built healthcare transportation tools.
100+
Engineers
7
Products
2M+
Data Points / Mo
A Complete Product Ecosystem
Seven production products that work in concert — from scheduling and dispatch to mobile apps and developer SDKs. Built and owned end-to-end.
Transportation Management System
Full-stack scheduling, dispatch, and analytics. React/TypeScript frontend, Go backend, Mapbox integration, and real-time tracking for every ride.
Core PlatformFacility Portal
2-click ride ordering directly from hospital front desks. Auto-scheduling from appointment times with live status tracking.
Member Portal
Self-service booking, ride tracking, and account management — optimized for healthcare members.
Member App
Native iOS (Swift/SwiftUI) and Android (Kotlin/Jetpack Compose) with real-time tracking and push notifications.
Driver Apps
Custom driver applications with turn-by-turn navigation, trip management, and automated quality scoring.
Ride SDK
3-line integration. Embeddable iOS & Android SDK for partners to add ride booking into any existing app.
Machine Learning
Smart Algorithms, Real Results
Every ride optimized. Every appointment protected. Our ML stack runs continuously across dispatch, routing, scheduling, and quality operations.
Routing Engine
Dynamic route optimization analyzing traffic, weather, rider needs, and historical patterns in real-time. Same-day rerouting with sub-minute recalculation.
ML Scheduling
Intelligent appointment slot calculation with pickup time optimization. Reduces no-shows by 40% through predictive arrival modeling.
Quality Scoring
Automated driver and member quality tools. Pattern-based fraud detection across ride verification and billing flows.
Grievance Flows
Smart 2-click grievance resolution with automated escalation, tracking, and SLA enforcement across all stakeholders.
Data Engineering
Data-Driven Transportation Intelligence
Multi-tenant data architecture supporting health plans, providers, and transportation companies. Every decision backed by real-time signal.
Real-time Analytics
Live performance dashboards with Tremor-powered widgets. Custom KPIs, drill-downs, and stakeholder reporting.
Traffic Integration
Historical and real-time traffic data feeds. Predictive congestion modeling for routing decisions.
Custom Reporting
Per-health-plan, per-provider, and per-corridor reporting widgets. Export to PDF, Excel, and API.
Integration
Seamless Integration at Every Level
Open APIs and native SDKs connect MediDrive to any system in the healthcare ecosystem — from EMRs to insurance platforms to partner mobile apps.
HMS / EMR
Direct scheduling from hospital management and electronic medical record systems.
Health Plans
Seamless connectivity with insurance platforms and eligibility verification APIs.
TaaS API
RESTful Transportation-as-a-Service API. Webhooks, rate limits, and SLA guarantees.
Ride SDK
Native iOS & Android SDK. Embed full ride booking into any partner app in minutes.
POST /v1/ridesAuthorization: Bearer {API_KEY}Content-Type: application/json{"member_id": "mbr_9k2mxQ","pickup": {"address": "123 Oak Street, Phoenix, AZ","time": "2025-04-14T09:15:00Z"},"dropoff": {"address": "Banner Health Medical Center","appointment_time": "2025-04-14T10:00:00Z"},"vehicle_type": "wheelchair_accessible","language_preference": "es"}// Response{"ride_id": "rde_TmKx92","status": "scheduled","driver_eta": "8 minutes","tracking_url": "https://track.medidrive.com/rde_TmKx92"}
Model Context Protocol (MCP) Support
Native MCP integration enables advanced AI agents to interact with the MediDrive platform directly — tool calling, dispatch automation, and real-time data access.
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The Drive to Better Health
Join the healthcare organizations transforming member transportation with MediDrive.