Schedule Health First Colorado Patient Rides
Reliable medical transportation for Colorado Healthcare Facilities
Schedule patient rides with a few clicks, and track Health First Colorado member trips in one centralized NEMT portal. Starting July 1, 2026, MediDrive is Colorado’s statewide broker, serving all 64 counties, including Denver, Colorado Springs, and Pueblo.
- 24/7 web portal access
- Real-time ride tracking
- Centralized patient history
Enroll Your Colorado Medical Facility
Medical facilities must be enrolled in the MediDrive system to use the portal and ensure patient trips are covered by Medicaid.
- Reduce the time you spend on the phone
- Receive trip confirmation immediately when booking
- Improve bed turnover with faster hospital discharge
Scheduling transportation through the Facility portal
Open Facility portalAccess the Facility Portal
Log in to our secure NEMT portal or call our dedicated facility line to schedule rides.
Enter patient details
Provide patient information, including mobility needs like wheelchair-accessible vans or stretcher transport.
Instant ride confirmation
Receive immediate trip IDs and status updates via the web portal for medical facilities.
For urgent requests, contact the Facility department: 720-452-3025
What you need to know about
booking patient rides
Routine appointments
Advanced scheduling:
Schedule transportation for routine medical visits with at least 2 business days in advance. You can use the facility portal, email our team at facilityco@medidrive.com or call us at 720-452-3025 (Mon–Fri 8:00 AM – 5:00 PM MT).
Recurring treatments:
For recurring visits (at least 3 times per week for 12+ weeks), such as dialysis, chemotherapy, or rehab, please contact our dedicated Facility Department at .
Important
Patients cannot request their own discharge transportation. To ensure safety and prevent fraud, Colorado hospital staff must initiate all discharge requests.
Hospital discharges
You can schedule same-day transportation and patient discharges by calling our support team at .
Both the facility portal and the facility line number are available 24/7 for hospital discharges.
MediDrive aims to fulfill discharge requests within 3 hours of the call or portal entry.
Before using the facility portal, please remember that your medical facility needs to be enrolled with MediDrive.
Urgent & Same-day transport
Healthcare staff in Colorado can request urgent rides without advance notice for:
- Hospital admissions and discharges
- Dialysis and dialysis-related appointments
- Chemotherapy, radiation, and wound care
- Pre-surgery and post-surgery visits
- Transplant services
MediDrive aims to confirm details for all urgent requests within 3 hours.
Frequently asked questions
Dedicated support for facilities
For standing orders, advance scheduling, hospital discharge coordination or situations that can’t be solved through the web portal, contact our Medical Facility dedicated team:
Mon–Fri 8:00 AM – 5:00 PM (MT)
24/7 for hospital discharges