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Other resources for Health First Colorado members
Read more frequently asked questions and our answers to them. If we still haven’t answered your question, please call 855-489-4999 (TTY: 711).
Frequently asked questions
Booking a ride
What do Health First Colorado medical ride benefits cover?
Mileage reimbursement
Children & minors
Companions & Escorts
Public Transit & Bus Passes
Cancellations & Changes
Hospital Discharges
Ways to book a ride
Depending on what you prefer, you have different ways to schedule rides in Colorado:
Use the mobile app
Download the MediDrive member app and book a ride for you or the person you care for.
- Book a ride 24/7, without calling
- Track your ride in real time
- Manage trips easier as a family member or caregiver
Book through the member portal
Use our member portal to schedule and manage your trips online from any device with a web browser.
- No need to download an app
- Available to schedule 24/7
- Schedule, change, or track rides online
Write on the chat
During business hours, you can get live help from a representative directly on this website.
- Schedule rides by typing on the chat
- No need to download anything
- Ask for help changing or canceling rides