MediDrive x HEALTH FIRST COLORADO
Medical Transportation for Health First Colorado Members
Starting July 1, 2026, MediDrive is Colorado’s new partner for medical rides. We are the statewide broker for Health First Colorado (Colorado’s Medicaid program). We help you get to your doctor anywhere in the state.
24/7
scheduling
95%
on-time rate
Real-time
GPS tracking
Safe rides for Medicaid members in Colorado
MediDrive manages medical transportation for all 64 Colorado counties. We replace Health Solutions by Transdev and local county programs to provide a single, reliable way for you to reach your care.
We work with a large network of qualified drivers to provide safe and respectful rides across Denver, Colorado Springs, Pueblo, as well as rural and mountain areas.
Starting July 1, 2026, we will service the Denver metro area (Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas, Jefferson, Larimer, and Weld Counties). Our services will expand beyond that in the Fall of 2026.
Different vehicles for different needs
Our network features certified drivers and reliable vehicles to fit various health or mobility needs:
Standard cars (Ambulatory)
Rides in regular cars or vans for members who can walk on their own.
Wheelchair-accessible vehicles
Rides in specialized vans for members using wheelchairs or mobility devices.
Stretcher transport
Rides with specialized care for members who can’t sit upright during travel.
Mass transit
Public transport tickets for members who qualify for this mode of transport.
Ambulances
Rides for members in critical conditions that need monitoring during travel.
Air ambulances
Airplane or helicopter transport for members who require rapid intervention.
Benefits:
Transportation to and from covered medical, dental, and behavioral health visits.
Mileage reimbursement if friends, family members or caregivers drive you to the doctor.
We provide bus or light rail tickets and passes if you are able to use public transportation.
Find the information you need
Each page explains everything you need to know and answers frequently asked questions.
Safety protocol during severe weather
Life will always be our first priority.
If there are unpredictable events like snow storms, road closures or wildfires, we follow strict safety rules to protect you and our drivers.
- We always prioritize trips for dialysis, chemotherapy, and other critical treatments.
- If roads are too dangerous, rides may be delayed or rescheduled.
- Notifications will be sent in case of delays or cancelations in these cases.
- You will not be penalized if a trip is canceled due to severe weather.
For emergencies, always call 911
MediDrive does not handle medical emergencies.
To check for updates during bad weather:
- Check the MediDrive mobile app for notifications
- Call our team at 855-489-4999 (TTY: 711)
Americans with Disabilities Act (ADA) Compliance Statement
MediDrive is committed to ensuring that all transportation services are accessible to individuals with disabilities in compliance with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act.
If you believe you have been treated unfairly or denied services based on a disability, you may file a complaint with MediDrive or directly with the Colorado Department of Health Care Policy and Financing (HCPF).
